Experiencing issues within our App? No worries! App Support is always available. There are two (2) ways to reach us
1. Within the App - Tap settings (the wheel) and then tap "Report An Issue". You can send us a message directly.
2. By sending an email to firstname.lastname@example.org. When emailing our support team, please make sure to include the following info so we can best address your issue:
-Your Name that you signed up with.
- Your Email address that you signed up with.
- Your phone number if you wish for us to call you.
- The device used to operate the App (e.g IOS phone or Android phone, and exact model)
- The Operating System (OS) and latest updated release of the App (if known).
- THE MOST IMPORTANT PART: Detailed description of the issue you are experiencing. Please give as much detail as to how, when, and where you first noticed this issue.
We appreciate your feedback and support, we look forward to getting your issue resolved!